At Xcalibur Biotech, we aim to provide clear information regarding ordering, payment, shipping, delivery, cancellations, and refunds. Please review the following policies before placing an order.

Shipping Address Responsibility

Customers are responsible for entering a complete and accurate shipping address when placing an order.

Please verify your:

  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP code
  • Contact information

Xcalibur Biotech is not responsible for delivery issues caused by incorrect or incomplete shipping information submitted by the customer.

Address changes are not guaranteed once an order has entered processing or has been shipped.